Privacy & Cookie Policy

Last updated: 5 September 2026

This Privacy & Cookie Policy explains how Cuscapes collects, uses and protects personal information when you visit this website, contact us or otherwise interact with our services.

It also explains how cookies and similar technologies are used on this website.

1. Who we are

This website is operated by:

Cuscapes / SOFTCLOUD INOVATION SRL
Registered office: Aleea Meteorologiei 15A, Sector 1, Bucuresti

Tax Identification Number (CUI): 49474058
Email: cuscapes@gmail.com
Telephone: +40747170724

For the purposes of Regulation (EU) 2016/679 (the General Data Protection Regulation or “GDPR”), the company identified above is the data controller for personal data processed in connection with Cuscapes.

2. Information we collect

Depending on how you use this website, we may collect the following categories of information.

Information you provide to us

When you contact us, submit a form or enquire about an interior design project, we may collect information such as:

  • your name;

  • email address;

  • telephone number;

  • information about your property or project;

  • project requirements;

  • budget information;

  • photographs, plans or files you choose to provide;

  • the content of your message or enquiry;

  • any other information you voluntarily provide.

Website and technical information

When you visit this website, certain information may be collected automatically, including:

  • information about your browser, network and device;

  • your IP address;

  • pages you visited before arriving on this website;

  • pages you view on this website;

  • approximate timestamps;

  • interactions with pages and links;

  • information about how you navigate and use the website.

Some of this information is collected by Squarespace, our website hosting provider, in order to operate, secure and improve the website.

Where analytics cookies have been accepted, information regarding your use of the website may also be collected for website analytics.

3. How we use your information

We may process personal information for the following purposes:

  • to respond to enquiries;

  • to communicate with prospective and existing clients;

  • to understand your project requirements;

  • to prepare proposals, quotations or offers requested by you;

  • to take steps at your request before entering into a contract;

  • to provide interior design services under an existing contract;

  • to manage our client relationships;

  • to comply with accounting, tax and other legal obligations;

  • to maintain and secure this website;

  • to prevent misuse, fraud or security incidents;

  • to understand how visitors use our website;

  • to improve the website and our services;

  • to carry out marketing activities where you have specifically consented to them.

We do not sell your personal information.

4. Legal basis for processing

We process personal data only where we have a valid legal basis under applicable data-protection law.

Depending on the circumstances, this may include:

Contract or steps before entering into a contract

When you contact us regarding a potential project, ask us to prepare an offer or engage Cuscapes to provide services.

Legal obligation

Where processing or retention is required by applicable accounting, tax, regulatory or other legal requirements.

Legitimate interests

Where processing is reasonably necessary for our legitimate business interests, including maintaining the security and functionality of the website, preventing misuse and managing ordinary business communications, provided that those interests do not override your rights and freedoms.

Consent

Where the law requires your consent, including for certain analytics, performance, marketing or third-party cookies.

Where processing is based on consent, you may withdraw your consent at any time.

5. Contact forms

When you submit information through a form on this website, we collect the information requested in that form so that we can review and respond to your enquiry.

The information is also processed by Squarespace, our website hosting provider, because Squarespace provides the technical infrastructure used to operate the website and its forms.

Depending on how the website is configured, form submissions may also be delivered to or stored through our email or other business service providers.

Submitting a contact form or enquiry does not, by itself, create a contractual relationship with Cuscapes.

Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.

6. Squarespace

This website is hosted by Squarespace.

Squarespace may process information about visitors in order to securely provide and operate its website hosting services.

This may include information such as:

  • browser, network and device information;

  • IP address;

  • pages visited before arriving on the website;

  • pages viewed on the website;

  • information about website interactions.

Squarespace may also process information in order to provide website analytics and other technical functionality to Cuscapes.

Squarespace processes this information in accordance with its own privacy practices and its contractual obligations to website owners.

7. Website analytics

This website may use Squarespace Analytics to understand website traffic and activity.

Analytics information may include:

  • browser, network and device information;

  • IP address;

  • referring pages;

  • pages visited;

  • clicks;

  • internal links;

  • scrolling activity;

  • searches;

  • timestamps;

  • other information about how visitors interact with the website.

We use this information to understand how the website is used and to improve its functionality and content.

Where consent is legally required, analytics and performance cookies are not placed until you have provided your consent through the cookie banner.

If additional analytics services such as Google Analytics are added to the website, this policy will be updated where necessary.

8. Cookies

This website uses cookies and similar technologies.

Cookies are small files or pieces of information stored on or accessed from your device when you visit a website.

Cookies can be used to enable essential functionality, remember preferences and understand how visitors use a website.

Necessary cookies

Necessary cookies are used to securely operate the website and provide functionality requested by visitors.

These cookies may be used without consent where they are strictly necessary for providing the website or a service specifically requested by you.

Squarespace uses necessary cookies in order to securely provide this website.

Analytics and performance cookies

Analytics and performance cookies help us understand how visitors use the website, including information about visits, sessions and interactions with pages.

These cookies are only used where permitted by law and, where consent is required, only after you have accepted them through the cookie banner.

Marketing cookies

Marketing cookies may be used to measure advertising or marketing activity or to provide more relevant advertising.

Cuscapes will only use marketing cookies where appropriate and, where required, after obtaining your consent.

If marketing tools such as Meta Pixel or Google Ads are added to this website, this policy and the website's cookie settings will be updated accordingly.

Functional and third-party technologies

Some features or embedded content may be provided by third parties.

For example, embedded videos, maps, social-media content or other external services may process visitor information or use their own cookies.

Where required, these services will be subject to your cookie preferences or other appropriate consent mechanisms.

9. Squarespace cookies

Depending on the website features enabled and your cookie preferences, Squarespace may use cookies including the following:

CookiePurposeDurationss_performancecookiesAllowedRemembers whether a visitor has consented to performance and analytics cookies30 daysss_marketingcookiesAllowedRemembers whether a visitor has consented to marketing cookies30 daysss_cidIdentifies unique visitors and visitor sessions for Squarespace Analytics2 yearsss_cpvisitIdentifies unique visitors and visitor sessions for Squarespace Analytics2 yearsss_cvisitIdentifies unique visitors and visitor sessions for Squarespace Analytics30 minutesss_cvrIdentifies unique visitors and visitor sessions for Squarespace Analytics2 yearsss_cvtIdentifies unique visitors and visitor sessions for Squarespace Analytics30 minutes

Additional necessary cookies or local-storage technologies may be used by Squarespace depending on the functionality enabled on this website.

The exact cookies used can change if website functionality or third-party integrations are added or removed.

10. Cookie consent and preferences

When you first visit this website, you may be presented with a cookie banner allowing you to manage your cookie preferences.

Where required by applicable law, non-essential cookies are restricted until you provide your consent.

You may:

  • accept non-essential cookies;

  • decline non-essential cookies;

  • manage individual cookie categories;

  • change or withdraw your consent later.

You can change your preferences at any time using the Cookie Settings / Manage Cookies option available on the website.

Withdrawing consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

You can also delete cookies through your browser settings.

Blocking certain cookies may affect the functionality of some website features.

11. Third-party services

We may use third-party service providers in order to operate the website and our business.

Depending on the services enabled, these may include providers of:

  • website hosting;

  • website analytics;

  • email and communications;

  • cloud storage;

  • IT and security;

  • embedded maps;

  • video or media content;

  • social-media functionality;

  • business administration.

Our principal website provider is Squarespace.

If additional services such as Google Analytics, Google Maps, YouTube, Vimeo, Meta or other third-party integrations are added to the website, those services may receive information about visitors.

Their processing of personal information may also be governed by their own privacy policies.

12. Sharing personal information

We may share personal information with service providers where this is reasonably necessary to operate our website or provide our services.

These may include:

  • Squarespace;

  • email and communication providers;

  • IT and cloud-storage providers;

  • accountants or professional advisers;

  • public authorities where disclosure is required by law.

Service providers may process information only to the extent required to provide their respective services and in accordance with applicable legal and contractual requirements.

We may also disclose information where necessary to establish, exercise or defend legal claims or where disclosure is required by law.

13. International data transfers

Some service providers used to operate this website or our business may process information outside Romania or outside the European Economic Area (“EEA”).

This may include Squarespace and other technology providers with infrastructure or service providers located in other countries, including the United States.

Where personal data is transferred outside the EEA, appropriate safeguards will be relied upon as required by applicable data-protection law.

Depending on the recipient and destination, these safeguards may include:

  • an adequacy decision adopted by the European Commission;

  • Standard Contractual Clauses approved by the European Commission;

  • another lawful transfer mechanism available under the GDPR.

14. Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiries

Information relating to enquiries that do not result in a client relationship will be retained only for as long as reasonably necessary to respond to the enquiry and manage any related communication.

Clients

Where you become a client, information relevant to our contractual relationship may be retained throughout the project and afterwards for the periods required by applicable accounting, tax, limitation or other legal requirements.

Website information

Technical, analytics and cookie-related information is retained according to the relevant service and cookie duration.

We may retain certain information for longer where required by law or where necessary to establish, exercise or defend legal claims.

15. Your data-protection rights

Subject to the conditions provided by applicable law, you may have the right to:

  • access personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to certain processing based on legitimate interests;

  • receive certain personal information in a portable format;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with a competent data-protection authority.

To exercise your rights, please contact:

cuscapes@gmail.com

We may request reasonable information to verify your identity before responding to certain requests.

You also have the right to lodge a complaint with the Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal (ANSPDCP), the Romanian supervisory authority for personal-data protection.

16. Automated decision-making

We do not use personal information collected through this website to make decisions that produce legal or similarly significant effects solely through automated processing.

17. Data security

We use reasonable technical and organisational measures designed to protect personal information against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.

However, no method of transmitting or storing information online can guarantee absolute security.

18. Children's privacy

This website and our services are not specifically directed at children.

We do not knowingly seek to collect personal information from children through this website.

19. External links

This website may contain links to third-party websites, social-media platforms or other external services.

Once you leave this website, the collection and use of your information by those third parties is governed by their own privacy policies and practices.

Cuscapes is not responsible for the privacy practices of third-party websites.

20. Changes to this policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to:

  • our website;

  • the services or technologies we use;

  • our business practices;

  • applicable legal requirements.

The date at the top of this page indicates when this policy was most recently updated.

21. Contact

For questions regarding this policy or the way we process personal information, please contact:

Cuscapes / SOFTCLOUD INOVATION SRL
Registered office: Aleea Meteorologiei 15A, Sector 1, Bucuresti

Tax Identification Number (CUI): 49474058
Email: cuscapes@gmail.com
Telephone: +40747170724

cuscapes · SOFTCLOUD INOVATION SRL · CUI 49474058 · J4015042024